Shipping policy

At SPC Sports, we strive to provide efficient and reliable shipping services for all orders within the United States. Please review our shipping policy below for details regarding delivery times, shipping costs, and order processing.

1. Shipping Locations

We currently ship to all 50 U.S. states, including Alaska and Hawaii, as well as U.S. territories.

Note: We do not offer international shipping at this time.

2. Processing Times

  • Order Processing: All orders are processed within 1-2 business days (Monday through Friday, excluding holidays).
  • Shipping Times: Shipping times may vary depending on your location and the shipping method selected during checkout. Orders are typically delivered within 3-7 business days after processing.

3. Shipping Methods & Costs

We offer various shipping options at checkout. Shipping costs are calculated based on the weight, size of the package, and destination.

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-3 business days
  • Next-Day Shipping: 1 business day

Free Shipping: We offer free standard shipping on orders over $[Insert Amount] within the continental U.S. This offer excludes Alaska, Hawaii, and U.S. territories.

4. Tracking Your Order

Once your order has shipped, you will receive an email confirmation with your tracking number. You can track your order status using the provided tracking number through the carrier's website.

5. Delivery Issues

If your order is delayed or you experience any delivery issues, please contact our customer service team at [Customer Service Email] or [Customer Service Phone Number], and we will assist you.

6. Shipping Restrictions

  • PO Boxes: We do not ship to P.O. boxes at this time. Please provide a physical address during checkout.
  • Alaska and Hawaii: Shipping to Alaska and Hawaii may take longer than standard delivery times, and additional shipping fees may apply.
  • U.S. Territories: Shipping to U.S. territories (e.g., Puerto Rico, Guam, U.S. Virgin Islands) may require additional time, and extra shipping charges may apply.

7. Lost or Damaged Shipments

If your shipment is lost or damaged during transit, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue and, if necessary, send a replacement order or issue a refund.

8. Contact Us

If you have any questions about our shipping policy, please feel free to contact us:

  • By Email: sales@spcsports.com
  • By Phone: 440-290-0860
  • By Mail: SPC Sports, 9431 Mentor Ave, Mentor, Ohio 44060